At HAYAMA UMINO HOTEL, we are committed to protecting the information that you share with us through setting the following as the Privacy Policy and establishing a system to protect Personal Information, and we have all our employees understand the importance of protecting Personal Information and this Privacy Policy.

We take security procedures to maintain your Personal Information’s accuracy, keep it up-to-date and safeguard Personal Information against loss, damage, alteration, or disclosure through the necessary measures, such as maintaining a security system, establishing a management system, and providing employee training.

We use Personal Information about you that you provide to us to contact you about our services, to send advertisements, and to respond your inquiries via email.

We maintain Personal Information properly and will not disclose it to others, except for in the following cases:

• When you consent;
• When we disclose Personal Information to a subcontractor to provide services that you request; or
• When we are required to disclose Personal Information by law.

We take all possible measures to maintain the accuracy and security of Personal Information.

If you wish to exercise your rights concerning your Personal Information, such as right of access, right to rectification, and right to erasure, we will promptly take the necessary actions after identity verification.

We comply with privacy laws and regulations in Japan and we may change this policy from time to time to suit the laws and regulations.

If you have any questions or comments regarding this Privacy Policy, please contact us as detailed below.